Frequent Asked Questions

Something is wrong with my purchased items. What do I do?

If there’s a problem with your order, please contact the merchant and let them know. You can find that phone number in your order confirmation page. Of course, you can reach out to our Customer Care Team on our Contact Us Page too.

What’s the deal with “Order History”?

Here’s where you can see everything you’ve ordered in the past. Which is helpful for a few reasons. One, you can reorder anything you loved in just a few clicks. Of course, you’ll get the chance to edit the order to add anything else you’d want or remove anything you don’t need this time around.

Is there a minimum amount I have to spend to order?

In some cases, yes. Merchants often require a minimum order size to ship an order.

Can I save my payment information?

Yep. During checkout, you’ll have the opportunity to save a credit card, add a credit card or remove a credit card.

When is my credit card charged?

Your card is charged as soon as you place your order, just as it would be when ordering over the phone.

Is my payment info secure?

Yep. We never share any of these details with restaurants, and we encrypt everything the second you hit that “order” button.

Others

If you’re running into issues, go ahead and reach out to us on our Contact Us page.